Terms of service

Shopping with Perfumes Off UK

These terms apply to orders placed on this UK store. We deliver within the United Kingdom only. Our contact address is 33 Ashwood Road, Nuneaton, CV10 9AZ, United Kingdom; email support@perfumeoff.co.uk; telephone +44 7883 410802.

Products, prices and orders

Prices are in pounds sterling (GBP). Check the product, size, quantity, delivery address and final total before paying. Applicable taxes and eligible discounts are shown at checkout. Standard UK delivery is free. Payment is processed through Shopify checkout.

If we cannot fulfil an order, or discover an error affecting it, we will contact you and refund any payment for cancelled items. Product images show the items offered; packaging may vary between production batches. Nothing in these terms permits us to supply goods that do not match their description.

Offers

Offer conditions and end dates are shown with each promotion. Where eligible, automatic discounts appear in the basket and checkout. Only the highest eligible offer applies unless a promotion expressly allows combination.

Delivery, returns and privacy

See our Shipping Policy, Return and Refund Policy and Privacy Policy. These terms do not restrict your statutory consumer rights.

Questions or complaints

Contact us with your order number and details so we can help resolve the issue. Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or death or personal injury caused by negligence.